October 30, 2011: DHL Global
Forwarding, the air and sea freight specialist of DHL, the world’s leading
logistics company, today announces the widening of its business focus to
include the marine spare parts logistics industry. The move includes the
launch of its first global marine spare parts logistics control tower in Singapore. The
control tower leverages Singapore's
position as the second busiest port in the world, its connectivity to 600 ports
in 120 countries, and its leading reputation amongst the maritime and offshore
industries.
With the new control tower tapping
into DHL’s global network of over 220 countries, territories and niche shipping
logistics specialists, DHL is well positioned to capitalize on the US$1 billion
shipping spare parts logistics industry which handles over three million
shipments each year.
To this end, the company has also announced plans to
invest US$15
million over the next five years to continuously
enhance its services to meet future customer requirements in this segment.
Mr. Amadou Diallo, CEO, Africa and South
Asia Pacific, DHL Global Forwarding, said: “DHL has been in the business of
enabling businesses to operate without interruption since 1969. We have now
taken it a step further and combined our expertise in logistics and marine
services to create DHL’s first global marine spare parts logistics control tower that is dedicated to meeting the rapidly
growing ocean freight needs of over 2,000 ship owners and ship managers and
over 34,000 offshore vessels, rigs, platforms and floating units. Being the
second busiest port in the world, the focal point for some 200 shipping lines
and attracting more than 140,000 vessels annually, Singapore is the ideal
location to launch DHL’s first dedicated control tower for this sector.”
Operating around the clock, seven days a week, DHL’s global marine
spare parts logistics control tower
will offer the
entire maritime industry differentiated solutions that encompass differential
pricing and multi-modal transport solutions ranging from pickup at the spare parts supplier warehouse to on board delivery, including reverse logistics for parts
return. DHL’s solutions include door-to-deck last mile services across the Asia
Pacific, Eastern Europe, the Mediterranean, Middle East, Scandinavia and the Americas.
“The transportation and freight
of ships’ spares is extremely complex. It takes a dedicated and experienced
team with specific industry expertise to ensure that every part of the supply
chain is smooth. Failures to deliver spares on time to ships that may be
stranded in the middle of nowhere can result in a very costly affair. With DHL,
customers can now truly enjoy a “one-stop shop” for all their logistics needs, round-the-clock
support, near zero failures and assistance on immigration and customs in
addition to complete data security and transparency. All it
takes is a single phone call, fax or email to our global control tower in Singapore,” said
Mr. Diallo.
DHL’s contract customers
will enjoy a turnkey offering including location and status tracking of orders,
a single point for billing, insurance, warehousing and storage, through to the
management of customs. Also supporting DHL’s GoGreen program which entails the
company’s commitment to improving
carbon efficiency, customers can work with DHL’s specialist service representatives to
reduce CO2 emissions
by optimizing delivery routes, using cleaner fuels and consolidating facilities
while
ensuring competitive cost levels and maximum flexibility.
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