ZONG launches ‘TOP SHOP’ for customers’ convenience

Islamabad, April 12, 2011: ZONG, the fastest growing network of Pakistan has come up with a new concept in customer service excellence, through the launch of a series of retail shops across the country that offer customers an enhanced level of convenience.  The exclusive ZONG branded retail shop, named ‘TOP SHOP’, has been developed to address the growing business trends of channel specialization at ZONG, which would further develop & strengthen its channel penetration. In addition to routine services for customers the ‘TOP SHOP’ will be providing specialized services to customers thus further enhancing their experience.

Expressing his views at the opening ceremony, Usman Ishaq, Director Sales, ZONG stated that ZONG is constantly assessing the evolving needs of its customers and understanding these needs, it proactively develops solutions. Now, consistent with ZONG’s core objective of continuously adding value to its customers through innovative means, we have launched this convenience retailing initiative as ‘TOP SHOP’ as a one-stop solution. 

“With our branded retail shops, we believe that we would be in a position to maximize convenience in this category,” says Usman Ishaq. ““We would be working aggressively to come out with more innovative consumer offers to create maximum value for our customers,” he further added.

The company has planned to open ‘TOP SHOP’ retail outlets spread across the length and breadth of the country.

About China Mobile: Officially established on April 20th, 2000, China Mobile Communications Corporation (“China Mobile” for short) has a registered capital of 51.8 billion RMB Yuan and assets of over 400 billion RMB Yuan. China Mobile Limited has set wholly-owned subsidiaries in 31 provinces (autonomous regions and municipalities directly under the central government) in China and went public in Hong Kong and New York Stock Exchanges. Currently, in terms of its market value, subscriber based and network coverage China Mobile Limited is the largest among all the overseas listed companies.